Job Description
Job Title: Atlassian Admin
Location: Englewood, CO (Must be able to be onsite day 1)
Type: CTH
Positions: 1
Pay Rate: 65-75/hr
Max Salary: 120K
Overview:
Our client has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable of turning ideas and strategies into world-class results.
Seeking an Atlassian Administrator to support the implementation of Jira across our enterprise. This role will provide strategic direction based on experience and expertise working in a large-scale, multi organization enterprise. The ideal candidate is a technical person who can balance day-to-day operations with larger project work and has vast experience in Atlassian’s product portfolio.
Responsibilities:
· Own all administrative functions associated with workflows, automation, custom fields, schemes, permissions, add-ons, and integrations
· Ensure system availability of Atlassian tools based on defined SLAs
· Collaborate with Engineers, Change Management, and Release Management for integration with the CI/CD stack
· Develop metrics-based dashboards based on user requirements to provide development teams and senior leadership with actionable operational / performance status reports
· Optimize installation and support of plug-ins and integrations to minimize downtime and maximize functionality in accordance with enterprise roadmap
· Adhere to Jira best practices and maintain consistency across all instances
· Collaborate with partners requesting Atlassian changes to provide creative solutions for process problems that align with Jira standard methodologies in high growth environments
· On-board teams and individuals into the Atlassian Tool Set
· Create, manage and support Atlassian REST API for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
· Proactively plan and implement upgrades for the project management platforms
· Manage system access and permissions configurations to ensure compliance and enforce best practices
· Partner with other departments to coordinate infrastructure maintenance and system migrations
· Serve as internal SME for the Atlassian Tool Set
Qualifications:
· Technical expert level of JIRA Administration experience supporting large multi-organization enterprise environments
· Technical expert level experience with 100% of Jira, Service Desk, and Confluence Admin Interfaces and able to perform all administration tasks without supervision
· Technical expert level experience with Jira searches, JQL, reporting capabilities, dashboards, and add-ons that expand their functionality, and workflows
· Technical knowledge and experience on the Jira platform building complex workflows, permission schemes, and screens with proven track record with Atlassian installations, migrations, and upgrades
· Provide creative solutions for process problems that align with Jira standard methodologies in high growth environments while advocating for process efficiency and consistency
· Able to lead focused Jira and process discussions with a variety of organization members
· Excellent verbal and written communication skills
· Conceptual and practical understanding of Agile frameworks to include Scrum and Kanban
· Able to work independently and being a self-starter and strong analytical and problem-solving skills
· Preference for those who have worked with global teams and third party vendors / contractors
· Applicable JIRA certification(s) is a plus (E.g. ACP-120,ACP-620)
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