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Location: Denver, CO
Job Type: Contract to Hire
Job Code: JPC - 201

Job Description

Job Title: Atlassian Admin

Location: US-CO-Denver


Positions: 1

Seeking an Atlassian Administrator to support the implementation of Jira across our enterprise.  This role will provide strategic direction based on experience and expertise working in a large-scale, multi organization enterprise.  The ideal candidate is a technical person who can balance day-to-day operations with larger project work and has vast experience in Atlassian’s product portfolio.


  • Own all administrative functions associated with workflows, automation, custom fields, schemes, permissions, add-ons, and integrations
  • Ensure system availability of Atlassian tools based on defined SLAs
  • Collaborate with Engineers, Change Management, and Release Management for integration with the CI/CD stack
  • Develop metrics-based dashboards based on user requirements to provide development teams and senior leadership with actionable operational / performance status reports
  • Optimize installation and support of plug-ins and integrations to minimize downtime and maximize functionality in accordance with enterprise roadmap
  • Adhere to Jira best practices and maintain consistency across all instances
  • Collaborate with partners requesting Atlassian changes to provide creative solutions for process problems that align with Jira standard methodologies in high growth environments
  • On-board teams and individuals into the Atlassian Tool Set
  • Create, manage and support Atlassian REST API for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
  • Proactively plan and implement upgrades for the project management platforms
  • Manage system access and permissions configurations to ensure compliance and enforce best practices
  • Partner with other departments to coordinate infrastructure maintenance and system migrations
  • Serve as internal SME for the Atlassian Tool Set



  • Technical expert level of JIRA Administration experience supporting large multi-organization enterprise environments
  • Technical expert level experience with 100% of Jira, Service Desk, and Confluence Admin Interfaces and able to perform all administration tasks without supervision
  • Technical expert level experience with Jira searches, JQL, reporting capabilities, dashboards, and add-ons that expand their functionality, and workflows
  • Technical knowledge and experience on the Jira platform building complex workflows, permission schemes, and screens with proven track record with Atlassian installations, migrations, and upgrades
  • Provide creative solutions for process problems that align with Jira standard methodologies in high growth environments while advocating for process efficiency and consistency
  • Able to lead focused Jira and process discussions with a variety of organization members
  • Excellent verbal and written communication skills
  • Conceptual and practical understanding of Agile frameworks to include Scrum and Kanban
  • Able to work independently and being a self-starter and strong analytical and problem-solving skills
  • Preference for those who have worked with global teams and third party vendors / contractors
  • Applicable JIRA certification(s) is a plus (E.g. ACP-120,ACP-620)


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