Job Description
100% onsite: Yes
Location: Meridian – 9603 S. Meridian Blvd Englewood, CO 80112
Duration: 90 days CTH
Start Date: Immediate
Visa: any
Notes: experience with Adobe and Microsoft
Job Duties and Responsibilities
The IT Asset Manager role is responsible for facilitating the daily and long-term strategic lifecycle management of client and infrastructure hardware assets, software assets, and software licenses throughout the organization. This includes planning, acquiring, deployment, management, retirement, and disposition of hardware and software assets and contracts to ensure compliance with internal policies, controls, and third-party requirements. The individual will also be responsible for participation in internal and external audits, procurement, and procurement/finance strategies as they pertain to IT Asset Management (ITAM) – and physical asset security.
Primary duties and responsibilities include but are not limited to:
- Provide leadership and guidance over Client’s IT Asset lifecycle for hardware and software
- Support all members of the ITAM/SAM/HAM Teams, sponsors and stakeholders
- Document and maintain the policies and processes required for an effective ITAM program
- Provide requirements and oversight to systems managing and tracking the IT assets
- Responsibility for the quality of IT asset data within the asset management systems
- Regularly audit processes, data, controls, and security of the IT assets
- Review and communicate analysis of software license and hardware contract compliance as needed
- Regular report on the IT Asset Management program status, plans, and deficiencies
- Partner with internal Clients compliance team on asset processes and effectiveness
- Lead external audit processes, analyses, and resolutions
- Drive increased automation for software asset management process efficiencies
- Administer contracts and relationships to maximize value creation of software licensing and support
- Build audit defense process and risk assessment/compliance methodologies to reduce audit likelihood
- Help develop dashboards, reporting, metrics and program KPIs/CSFs
- Respond to requests from end users, managers, developers, and others – internal and external
Skills, Experience and Requirements
- Degree is not required. BA/BS or MA/MS preferred plus 5+ years of process/program management experience in large enterprise environment
- 3+ years of IT Hardware and Software Asset Management experience in large enterprise environment
- IAITAM CITAM, CHAMP and/or CSAM Certification preferred
- Acute awareness of the IT Asset Management Lifecycle for hardware and software
- Understanding of the relationship ITAM has with ITSM, ITOM, FINOPS
- Understanding of the budgetary process and how ITAM relates to CapEx and OpEx expenses
- Performed license remediation utilizing Microsoft Volume Licensing (VLCS)
- Comprehensive knowledge of technologies supporting asset management processes
- In-depth knowledge of CMDB relationships in an ITSM platform, especially ServiceNow
- Understanding and working knowledge of ITIL principles and practices
- Knowledge of physical asset security, control, and auditing
- Experience in agreements negotiations with SW publishers, VARs, HW manufacturers, other vendors
- Experience in Microsoft, Adobe, other large publisher periodic license/agreement renewals/TrueUps
- Performed license remediation utilizing Microsoft Volume Licensing (VLCS)
- Administered Adobe perpetual and cloud licensing via the various Adobe Admin consoles
- Exceptional communication, interpersonal and organizational skills
- Knowledge and experience in the following technologies: ServiceNow, Google GCP and Workspace (GSuite), Microsoft Licensing, Apple Device Management, SCCM, Workspace One/Airwatch, infrastructure and client hardware, and software delivery methods
