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Location: Littleton, CO
Job Code: JPC - 237

Job Description

Partner Management – Contract Lifecycle Management Operations Analyst

Location: Littleton, CO

Job Type: CTH (6 month contract)

Hourly Rate: $65-71, flexible depending on experience and qualifications

The Partner Management – CLM Operations Analyst is responsible for the collecting and analyzing requirements for the Contract Lifecycle Management System, which is a critical piece of the Marketplace Ecosystem, analyzing the requirements, configuring changes within the system including creating templates, and workflow processes. The analyst will also support agile development teams as a SME in the CLM. This will include coordinating with the Business Analyst, Architect, developers and testers to design and implement integrations to the CLM. In addition, as a part of the agile teams the analyst will also participate in testing the solution as well as recommending ways to improve the technical deliverable.

Responsibilities will vary, but ultimately include:

● Provides application and process subject matter expertise for business partners and IT technical resources

● Designs and implements changes to the CLM based on Business Requirements

● Create targeted system analysis documentation for architecture teams and executives, including design and interface considerations, data analysis and systems testing

● Performs analysis to identify/verify production application issues, provides solutions and coordinates auditing to validate process success on large and complex configuration projects

● Translate and simplify business requirements technical requirements to be consumed by agile teams

● Clarify partner enhancement requests and review/product specifications for change

● Work within Agile Teams to ensure they understand specifications

● Execute Testing with the QA Team to ensure deliverables meet the design specification

● Participates in final launch plans and warranty support

● Work with Business Analyst to address business/system issues as needed

● The ability to communicate complex ideas in a clear, concise manner across functional and technical departments.

Skills, Experience and Requirements

● 1 year of configuration in a Contract Lifecycle Management Tool or CRM solution

● 1+ years System Analyst experience in wireless, telecom, CLM, CRM., e-Commerce and/or marketplace delivery

● 2+ years ops support or management experience

● 1+ years as a Systems Analyst in software development

● 1+ years working within the agile delivery methodology

● Strong software analytical skills

● Excellent Oral and written communication skills.

● Strong facilitator

● Analytical thinker and problem solver

● Ability to summarize large amounts of information into crisp recommendations and present recommendations to a variety of audiences

● Experience with agile tools, i.e. Rally, Jira

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