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Location: Palo Alto, CA
Job Type: Full Time, Remote
Job Code: JPC - 226

Job Description

Job Title: Senior Product Manager
Location: Palo Alto, CA (Remote options available)
Type: Full-Time

What we are looking for:

A strong, experienced Product Manager who can jump in with both feet and help lead us to the next level of Product Management.


  • Product Ownership:
    • Own and manage product vision/roadmap
    • Understand market, competitor, and technology landscape.
    • Work quickly to become the product SME.
    • Working knowledge of the product’s system design including inputs/outputs, components, API, data, systems and services, and inter- dependencies that make up the product.
  • Product Management:
    • Break down and prioritize delivery of product features by developing and maintaining the product backlog, user stories, and cross-product dependencies.
    • Manage stakeholder needs & requests while balancing product roadmap priorities
    • Perform acceptance testing for user stories and features
    • Use metrics and feedback to improve team and organization processes, best practices, performance, and delivery
    • Perform Technical & Functional Impact Analysis on the new requirements/projects initiated by business or IT. This includes analysis on systems dependencies, Analysis for Security/compliance requirements
  • Communication:
    • Excellent communicator, both verbal and written
    • Ensure product roadmap and vision are clearly communicated to the development team
  • Collaboration:
    • Partner with CTO on marrying the Product/Tech “What”
    • Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers business and operational value to customers
    • Partner with Business Analyst and UX Interaction Designer to elicit, identify, document, and refine requirements from business problems to detailed user stories and acceptance criteria for developer consumption


  • Mobile messaging SME

Skills, Experience, and Qualifications

  • Bachelor’s degree in a technical or business discipline (Information Systems, Engineering, Computer Science, Business Administration).
  • At least 10 years experience in Agile software/application development.
  • At least 5 years experience as a Product Manager exhibiting ownership of roadmap, user story creation, prioritization, acceptance testing, …
  • Accountable leader who can deliver a vision and follow-through on it.
  • Excellent communication skills – someone who is exceptional at building trust, persuading.
  • Ability to collaborate with cross-functional resources and work well in a distributed environment.
  • Ability to plan for future work while maintaining the current delivery with rapidly changing priorities


  • 401(k)
  • Dental Insurance
  • Health Insurance
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