Systems Administrator

Job Description

Job Title: Systems Administrator

Location: Indianapolis, IN

Type: Direct-Hire

We are hiring for a Systems Administrator that will support the locations, users, applications, and hardware for our customers.  This position will provide room for growth within the company and provide an exciting and ever-changing environment for the tech-centric person we are looking for!

Main Responsibilities:

• Server and Infrastructure installations and migrations
• Troubleshoot and resolve hardware and software issues – desktop, server, and network level
• Respond to requests for technical assistance in person, via phone, e-mail or ticketing system
• Escalate situations requiring urgent attention appropriately
• Stay current with system information, changes, and updates – server/application/desktop
• Ability for on-call coverage for IT Support

Requirements:

• Strong verbal and written communication skills
• Current Microsoft server or server-based application certification required
• Excellent Customer Service skills
• 5-7 years systems support – Windows 7 through Windows 10 and Windows Server 2008-2019
• Virtualization experience preferred
• Physical hardware experience such as desktops, servers, laptops, and printers.
• Experience with Active Directory and Group Policy
• Experience with Microsoft Azure
• Knowledge of firewall, routing, switching, and wireless technologies
• Cisco, VMware or other related certifications preferred